Q1. Is there any discount for bulk orders? Yes, bulk orders are welcomed. And we will be glad to offer you better price discounts based on your order quantity. So please feel free to contact us when you need to take large order quantities or customized products.
Q2. How to guarantee the quality of the purchased products? We will fully check the quality and everything else before we pack and send the goods out to you.
Q3. When my order will be shipped out? My tracking number is not working, what should i do? For stock item, usually we will ship out your orders in 1-3 workdays. If there's any delay, we will contact you in time. For tracking, once package have left from our warehouse, it will take 1-3 business days to process in the post system. Please wait a little more time and try it again later. Meanwhile, our sale representative will contact you when you receive it!
Q4. Which certificate you have? CE、RoHS、FCC、MSDS、IPX7、BSCI are all available. more local certificate please contact us to confirm .
Q5. Could you add our logo on the products? Yes. we have our own manufacturer, can offer the service of adding customers' logo Q6. What's your company payment terms? Alibaba Trade Assurance, L/C, T/T, Western Union, Paypal, Visa, MasterCard etc.
Q7.What shipping we will arrange? 1). For stock item : Generally 1-3 working days 2). Shipping type: DHL, UPS, Fedex, EMS, Post. 3). Shipping time: It is different base on the shipping type, generally 4~5 days.
Q8:How to place an order? 1). Tell us which model and how many quantity you need. 2). We will give you best price based on your qty. 3). We will make a Proforma Invoice for you after you confirm the prices.
Q9. What's your sample policy? Samples and shipping cost paid by the buyers, and refund to buyers when mass order confirmed in the near future.
Q10: Can I have a visit to your factory before the order? Sure, welcome to visit our factory.Please contact us.